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FretMaster Support

Learn the guitar fretboard โ€” we're here if you need help.

Contact Us

Have a question, found a bug, or need help with your purchase?


Email Support

Or write to us directly at support@bodycrush.fit
We typically respond within 1โ€“2 business days.

Frequently Asked Questions

What is the difference between the training modes?

Name the Note shows a position on the fretboard and asks you to identify the note. Find the Note shows a note name and asks you to locate it on the neck. Memory Quiz (Premium) combines both skills with a study-then-recall challenge.

How do I unlock premium features?

Tap the premium banner in the app to see what's included and complete the purchase. Premium unlocks Memory Quiz, higher fret ranges (frets 5โ€“12), accidentals, and additional timer options.

How do I change the number of frets or strings?

Open Settings from the home screen. You can adjust the fret range, string range, timer duration, and whether accidentals (sharps/flats) are included.

How do I enable left-handed mode?

Open Settings and toggle Left-Handed on. The fretboard will flip to mirror a left-handed guitar.

What does the streak counter mean?

Your streak tracks consecutive correct answers in a single session. Building a streak increases your score multiplier โ€” try to keep it going!

My purchase isn't showing up. What should I do?

Go to Settings and tap Restore Purchases. If the issue persists, please contact us with your Apple ID receipt and we'll sort it out.